After much consideration, the Greenville Public Library has decided to discontinue the Hoopla Digital service effective April 3. 

 

The cost of the service is the primary reason behind this decision. Hoopla’s model is pay-per-checkout, meaning we pay a fee each time an item is checked out, rather than paying for the book itself. We’ve taken measures to rein in the cost and limit pricey offerings, which resulted in a significantly limited collection. 

 

Going forward, digital materials can still be borrowed through the Ocean State Libraries eZone (Overdrive/Libby) and Flipster. These services are more cost-effective and sustainable for our budget. 

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We welcome any questions or comments about this decision. Please contact library director Corrie Alves with any questions or comments. 

 

Frequently Asked Questions

 

What can I use instead?

We’re focusing our resources on other popular and cost-effective services:

• OverDrive/Libby: eBooks, eAudiobooks, comics, and magazines

• Flipster: Current and back issue magazines

 

What happens if I have something checked out when the service ends?

If you have an item checked out at the time of cancellation, you’ll still have access to it for the full loan period. 

 

Will I still be able to access my Hoopla account?

Yes. You will continue to have access to your Hoopla account and borrowing history. However, you won’t be able to borrow content through your Greenville Public Library account 

 

How can I save my Hoopla history or favorites?

Before Hoopla ends:

• Log in and click “My Account.”

• Select “History” to see your past checkouts, or “Favorites” to see saved titles/authors.

• Print or save these pages for your own records.

 

What if Libby doesn’t have the title I want?

You can suggest a purchase for eBooks or eAudiobooks using our Recommend a Title form . If we purchase the title, we’ll let you know when it’s available.

 

Why do I sometimes have to wait for Libby titles?

Many eBooks and audiobooks can only be borrowed by one person at a time, just like physical books. The library often buys extra copies of popular titles to shorten wait times, but these digital licenses cost much more than consumer editions and may need to be repurchased every 1–2 years. Libraries pay substantially more for digital content than consumers, with licensing that restricts how long a title is available or the number of times it can be borrowed.

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